1.Earthquake disaster occurs

2.Policyholder

2.1Claims application( go to 8.1)

2.1.1Non-life insurers

2.1.2TREIF

2.1.3Joint claims service center in disaster area

3.TREIF investigates quake and compiles data

3.1Quake statistics compiled by National Disaster Prevention and Protection Commission or local government

４.TREIF internal meeting

4.1Report to authority and non-life insurers

4.2 Issue press release asking policyholders to report

5.Time of establishment of the central disaster response center

5.1Convene emergency meeting discussion topics:

5.1.1Determine whether to establish a central claims subcommittee to supervise and direct the joint claims 　　　　　service center in disaster area

5.1.2Determine whether to reduce comp -ensation and the ratio of reduction

5.1.3Determine whether to initiate remote backup support

5.1.4Other important matters

6.a When emergency meeting decides not to establish a central claims sub -committee.

　　6.b When the local governm -ent establishes an emer -gency response center and the policyholder's

　　　 residence is damaged

　　6.c When the central and local governments both establish emergency response centers are not established,

　　　 the policyholder's residence is damaged, and the internal meeting decides to esta -blish a central claims

　　　 sub -committee.

6.1 Establish a claims processing subco -mmittee work tasks:

6.1.1Collection and reporting of infor -mation on earthquake and status of claims handling

6.1.2Coordinate and dispatch qualified adjustors

6.1.3Discuss compensation issues raised by policy writers and policyholders

6.1.4Other related subjects

7.When neither the central claims subcommittee nor the claims processing sub -committee are established

7.1Handling by non-life insurers.

8.Refer to appraisal results by adjustors called up on eme -rgency by the local government

8.1Procedure for determining total loss and claims handling

9.Compilation by the TREIF

10.TREIF receives payment from reinsrers